Franchise buying people normally buy a franchise to obtain the experience and knowledge the successful franchisor has acquired and to enjoy high quality franchise information & management helping them to maximise their potential. We pride ourselves on the quality of our small business franchise support staff. As one of our franchisees remarked "they could not be more helpful and understanding".
The franchise buying process was made simple and the support is apparent from the first meeting with the company and moves onto a highly developed GNVQ approved training program for the franchisee. Throughout the year we run a number of courses that are available for franchisees and their staff to help polish their skills.
Regional seminars are held several times a year and all franchisees are requested to attend and share information and ideas with each other and the franchisor. The franchisees gain help from their neighbouring stores, particularly the new members being supported by the more experienced stores.
Volunteer franchisees form a 'Franchise Advisory Council' committee with the franchisor and senior management in order to explore ways of maximising performance. This group meet several times a year to discuss future strategy and opportunities.
There has been major investment in new technology for the business. We have developed systems including EPOS, to cover all aspects of CASH GENERATOR business and these are being constantly updated and improved.