Frequently asked questions

Personal Account

This will save you time when you have something you want to purchase. This time could matter to you as a lot of our items are unique and somebody else could viewing the same item as you and could buy it whilst you are registering.

It also provides us with all the information we require to deliver your product or contact you if that were necessary.

To register please click the "Register" word shown at the top of the home page of "Bargains Online" , on the site and that will take you to the page.

Please then fill in your details in the boxes provided.

Please enter you email address and password you supplied at the time you registered and you will able to access your account details stored.

Please click the " Forgotten Password " shown on the on the login page for your account.

You will be asked to enter the email address you supplied when setting up the account and a security question you supplied the answer for. You will then receive an email telling you the password you supplied.

Buying

Firstly you will have to select " Bargains on line " .

At the top of the page there is a box labelled search the site. Please enter here the item you are looking for. E.G. Sony PS3 Console. The site will be interrogated at this point and you will be delivered on screen the available products and the store who is selling the item(s).

The other option is to select a category on the left hand side of the page and scroll through the available items within the category. On the left you will notice you are also delivered the results by brand and condition. These are supplied for your convenience and you can search by selecting either of them.

You can also if you want scroll through all items for sale on the site one by one if you are just browsing, I am sure you find a bargain you want!

This is really easy; add the item to your basket. There is a button displayed on the right side of the screen labelled "Add To Basket".

Check the item is the one you want, if all is ok, press proceed to check out.

You then should make sure the all the details are correct and continue to next stage of entering your payment details.

Once your payment has been processed you will receive an email confirming the goods and the sale. Please note if you are buying multiple purchases that you could be buying from more than one of our stores.

At Cash Generator we care about security and make every effort to ensure our transaction process is safe and that your personal information is secure. Please note we operate 3D secure payments only. You can pay using the following credit and debit cards:

  • MasterCard
  • Visa
  • Delta
  • Solo
  • Switch
  • Maestro
  • American Express

AYes you can collect. Please take with you the following; the card you purchased the item with, a recent utility bill with your address on and a copy of the online confirmation email or the reference number.

Delivering

Your delivery will usually take between 3-5 working days.

If you have bought goods from more than one Cash Generator store your parcels might not arrive together as they will be despatched separately.

If you have any queries over the delivery of your goods please send an email to store you bought the goods from. This information will be on your confirmation email.

In the first instance please email the store you bought the goods from and advise them of the problem. Please give them the reference number and the item detail at this time with a brief description of the complaint.

You should receive a reply with 48 hrs to your email.

Please email the store you bought the goods from quoting the reference number on the confirmation email. Please remember your goods will take 3-5 working days to be delivered.
  • Buy with confidence

    We're committed to selling top branded, new and pre-owned products at fair prices.

  • Online 14-day money guarantee

    Changed your mind? No problem. If you bought your item(s) online, just let us know within 14 days that you wish to return the item(s), then return the item to the store you ordered it from to get a full refund. Terms and conditions apply, click here for full details.


Useful information

Yes! If you buy your item in store, you can can choose to spread the cost over a number of weeks. All we need is a 20% deposit upfront to secure the item, and then we agree a number of weekly instalments that suits your budget (up to 12 weeks). The installments are interest free, and there are no extra charges. Full details >

Yes: we make sure all items are in full working order before selling them on to you. If we find an item is faulty, you still have the option to buy it at rock bottom prices in our Clearance area. Full details >

On most items, you can return them within fourteen days to get a full refund. Just make sure to bring the item back in its packaging and with a receipt. If your item is found to be faulty within six months of purchasing, we offer repair or replacement of the item. Check out our full terms and conditions on refunds. Full details >

For more information please visit our FAQ