Fair deal charter

Fair deal charter

always fair.
our fair deal promise.
always fair. guaranteed.
simple, fair, clear and quick.

The truth is, we don’t want you to go anywhere else with your unwanted stuff. When you’ve got something to sell, we want you to think of us first.

So every time you deal with Cash Generator, we aim to be fair, simple and transparent. Quick too – you should get a best price in minutes.

And at any point, if you do have a query, or there’s a problem, we want to put it right. Right away.

Who likes hidden surprises? No one we know. It’s why we guarantee fair and transparent deals on all our financial services.

At Cash Generator we keep things nice and simple, and easy to understand. It’s just part of our promise to give every customer a fair deal. And it’s why people keep coming back to Cash Generator, time and time again.

  • Buy with confidence

    We're committed to selling top branded, new and pre-owned products at fair prices.

  • Online 14-day money guarantee

    Changed your mind? No problem. If you bought your item(s) online, just let us know within 14 days that you wish to return the item(s), then return the item to the store you ordered it from to get a full refund. Terms and conditions apply, click here for full details.


Useful information

Yes! If you buy your item in store, you can can choose to spread the cost over a number of weeks. All we need is a 20% deposit upfront to secure the item, and then we agree a number of weekly instalments that suits your budget (up to 12 weeks). The installments are interest free, and there are no extra charges. Full details >

Yes: we make sure all items are in full working order before selling them on to you. If we find an item is faulty, you still have the option to buy it at rock bottom prices in our Clearance area. Full details >

On most items, you can return them within fourteen days to get a full refund. Just make sure to bring the item back in its packaging and with a receipt. If your item is found to be faulty within six months of purchasing, we offer repair or replacement of the item. Check out our full terms and conditions on refunds. Full details >

For more information please visit our FAQ